How do I make a reservation?

Just complete the reservation form provided, and we will confirm your booking with you by email or telephone. Alternately contact support@chinatravelhub.com

How can I pay the hotel?

You can pay the hotel when you check out.

Do the prices change during the holidays?

Yes, the prices stated on the web are for normal period. The confirmed price from ChinaTravelHub.com by telephone or email is the correct one.


How do I make a reservation for someone else?

To make a reservation for someone else, just type in his or her name instead of yours for the guest name.


How do I know my reservation is confirmed?

We'll send you a confirmation e-mail after you complete your reservation. This e-mail will include your complete itinerary, along with your price. Please make sure you give us your correct email address.


How do I make changes or cancel reservations I have made?

If you want to cancel the hotel rooms you have reserved, please inform us two days in advance. There is not charge for cancellation.If you need to modify a reservation, please make a new reservation then cancel your old reservation. If you need assistance, please email to support@chinatravelhub.com

Do you need my credit card information?

Credit card information is not required. We will book for you in advance and when you arrive you directly pay at the front desk of the hotel when you check out.During the peak season, some hotels will ask for credit card information. We will inform you about the payment method when we receive your first email.