The Shangri-La is one of China's best hotel chains and this is reflected in the level of service and the excellent facilities here. This is a five star hotel with more than 300 rooms, all bright and tastefully furnished and enjoying impressive views. The rooms here are equipped with IDD phone, fax and computer facilities, TV, radio, electronic safe, air conditioning and tea and coffee making facilities. The rooms on the superior Horizon Floor offer complimentary breakfast, cocktails, mini library, international newspapers and magazines and private meeting rooms.

For sports and recreation, the hotel has a gorgeous indoor swimming pool, tennis courts, sauna, steam bath, jacuzzi and massage services.

The Shangri-La has a good selection of restaurants too. The Coffee Garden provides international food, the Shang Palace provides food from Canton and Northeast China,and the Lobby Lounge also serve beverages and snacks, ranging from Asian delicacies to Western cuisine. Room service is available around the clock.