Technical Account Manager - 道旅招聘信息

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职位介绍

Key Responsibilities

Support and contribute to the growth of clients using XML based services.

Support the API with established client base or prospects.

Act as the technical point of contact for business partners to help facilitate communication to clients.

Proactively collaborate and communicate with external and internal team different kinds of analysis information and functional requirements.

Assist GTA and clients in documentation and understanding of:

API quality check with clients

Clients / Sales Team Test Cases

analysis client’s development difficulty

generates clients performance reports

Follow up on assigned tasks and action items to an acceptable closure

Candidate Profile

Must have an understanding of XML API based connectivity.

Understanding of programming languages and best practices in programming technology.

Strong oral and written communication skills

Analytical thinker with ability to work under pressure

Ability to provide a superior level of customer service

Travel up to 30%

Travel Industry experience is plus

工作地点

上海市普陀区凯旋北路1188号环球港办公楼B座1521室

企业简介

深圳市道旅旅游科技股份有限公司（以下简称“道旅科技”）是一家以科技驱动的旅游综合服务商，公司秉承“让旅游生意更好做”的初心使命，致力于为旅游产业链上的合作伙伴提供贴合其业务需求的综合解决方案，提升行业的信息化能力和供需连接效率。道旅科技连续多年获得国家高新企业认定，并拥有超过50项软件科技知识产权，凭借业内领先的科技创新能力，自主研发并搭建了全球范围内最高效的全球资源整合与分销系统及业务体系，已发展为亚太区乃至全行业内具有影响力的品牌企业，是全球旅游产业伙伴最信赖的中国公司之一。道旅科技的全球资源整合与分销业务体系以酒店产品为核心，同时打通了机票、目的地产品等旅游资源，为旅游产业链上下游伙伴提供了一站式分销与采购的服务。道旅科技上游对接全球超过70万家酒店资源以及超过800条国际航线，旅游资源覆盖全球近7500个主流城市，下游合作伙伴覆盖50个客源地国家，数量超过23,000家，涵盖了各类线上及线下同业客户，单日交易量峰值超过1,800万人民币，业务系统平均每日处理的交易请求峰值近10亿次。